Global IT Manager

Great leaders are like the best conductors – they reach beyond the notes to reach the magic in the players.

Who are we?

Priva is a dynamic and innovative multinational company with branches on all continents and almost 600 dedicated colleagues. We are passionate about tackling global challenges like food security, energy transition, and water management. Our mission, "Creating a climate for growth," means we aim to empower our customers to thrive and make the world a better place through our products and services.

At Priva, we are more than just a company; we are a warm, family-oriented community. We value listening, understanding, and giving honest feedback. We support new colleagues in finding their place and take pride in making a positive impact on our company and society.

Our mission is to play an important role by using advanced technology, products, and knowledge. Our five-word mission, “Creating a climate for growth” implies that working together is essential. We make cross-sector connections that lead to new integrated solutions. The emergence of a new, circular economy — not any longer about ownership, but about use — requires new collaborations and innovative business models. Our ambition is to be part of that new economy

What Is Your Role?

As a hands-on IT Manager, you are responsible for the smooth operation and availability of all IT systems and applications used within the organization. You coordinate daily IT operations, act as the go-to person for internal users, and ensure that IT services run effectively and securely. You will be a central figure in managing suppliers, resolving incidents, and ensuring the IT environment supports the productivity of all colleagues.

In addition to your operational role, you also help translate business needs into practical IT solutions and contribute to improvements in the IT landscape. You will play a strategic role in leveraging IT to enhance automation and improve productivity throughout the organization.

You will report to the CFO and work closely with IT partners and other business stakeholders. This role is practical, people-oriented, and essential to day-to-day business continuity.

How you add value

You will be part of the global IT Team which consists of IT Operations, IT Business Applications and Team Integration (Microsoft stacks, applications) and work closely together with our cyber security team.
Priva has grown considerably recently. The reason for the IT manager vacancy is the organization's need to take the next step in growth. We are looking for someone who is able to develop a long-term vision and strategy. The focus is on continuous optimizing the available tools so that they are seen by the Business as "power tools’, new developments and integrations. In addition, managing the team (team leads and technical specialists) is important.

Key Responsibilities:

• Lead and manage a team of around 15 IT professionals, fostering a culture of innovation and accountability;

• Oversee the management of IT infrastructure, including servers, networks, cloud services, and end-user devices.

• Collaborate with business stakeholders to understand functional requirements and help translate them into practical IT solutions within the existing application landscape.

• Lead IT projects from conception to completion, including system upgrades, business process automation and digital transformation initiatives.

• Coordinate and oversee daily IT operations, including service requests, incidents, and minor changes.

• Ensure continuous availability and performance of IT systems, applications, and workplace environments.

• Act as the central point of contact for IT vendors and service providers, ensuring clear communication and performance follow-up.

• Provide second-line support and assist with troubleshooting where needed.

• Ensure secure and structured identity and access management, including managing user accounts, roles, and permissions across systems and applications.

• Monitor and follow up on IT performance, backups, and patching activities, together with partners.

• Support colleagues with IT-related questions in a clear and user-friendly manner.

• Maintain up-to-date documentation of IT processes and provide operational reporting as needed.

Your Profile?

As an IT Manager, you are hands-on, pragmatic, and service-minded. You have a strong sense of responsibility, know how to set priorities, and are always looking for ways to support colleagues and improve IT services. You’re not afraid to roll up your sleeves and take ownership when challenges arise.

You communicate clearly also with non-technical colleagues, and you are comfortable managing both internal processes and external service providers. Furthermore, you keep things running and take pride in making people’s work easier through dependable IT support.

In addition to your strong coordination skills, you understand how IT systems interact and have experience translating business needs into workable IT solutions. You are comfortable discussing functional requirements and identifying practical improvements that align with our IT environment.

You take initiative, build trust within the team, and foster a culture of collaboration and accountability. Your commitment to quality and continuity makes you a valuable and reliable point of contact across the organization

Minimum Requirements:

• Bachelor’s level education, preferably in IT or business IT.

• At least 5 years of experience in an operational IT role and 2 years in a management role.

• Strong organizational skills and a structured way of working.

• Familiarity with business processes and translating user needs into IT solutions.

• Experience working with external IT vendors and coordinating IT services.

• Solid communication skills in English and preferable Dutch.

• A practical, customer-focused mindset and a strong sense of ownership.

Why Priva?

• Competitive compensation and benefits package, including a pension plan.

• A rewarding work environment that will challenge you and help you grow your career.

• A healthy work-life balance is important to us.

• We are a global company with local roots.

• We are committed to designing a better future for our clients.

• If you're ready to take on this exciting challenge and meet the minimum requirements, we look forward to receiving your application!