Technical Specialist

Priva is one of Europe’s foremost manufacturers developing sustainable solutions for building automation, energy management and comfort in buildings.

Priva building automation helps owners, project developers and operators to create environments in which people feel comfortable while using energy as sustainably as possible.

We use our technology expertise and experience to develop efficient building automation solutions that create the perfect climate for all requirements and reduce the ecological footprint of buildings.

You can find Priva products and services anywhere, from the Eden Project to hotels, office buildings, Universities and hospitals. At Priva, people are at the heart of it all. That’s why we develop energy-efficient solutions to aid our partners and customers on their way to sustainable growth.

Priva was formed in 1959’s, has been active within building controls since the mid-1980’s and has quickly expanded the business in the UK since 2002. A local Priva partner network is responsible for the distribution of Priva products throughout the UK and Ireland.

At Priva

At Priva, we create a "climate for growth" not just for our customers but also for our colleagues. By fostering confidence in talent and providing space for development, we aim to bring out the best in everyone.

Key Responsibilities

Technical Support:

• Deliver technical support via phone or computer to customers and partners.

• Investigate and troubleshoot technical issues, analyze problems, and build test setups or visit sites if necessary.

• Escalate unresolved issues to the R&D team while maintaining ownership until resolved.

Knowledge Sharing:

• Prepare reports and documentation to share technical insights across the team.

Sales Support:

• Demonstrate Priva’s product range to potential customers and share updates with existing clients.

• Support customer events like trade shows.

Training & Development:

• Develop and deliver technical training courses.

• Conduct workshops or coach newly trained partners remotely or on-site.

Feature Testing:

• Test and analyze new system features or updates, providing detailed feedback.

Collaboration:

• Maintain open communication with colleagues and share knowledge for team success.

Qualifications and Skills

• Strong troubleshooting and problem-solving skills.

• Background in building controls (hardware and software).

• Knowledge of Cloud based systems.

• Familiarity with system testing and analysis.

• Experience conducting training sessions or workshops.

• Excellent communication and documentation abilities.

• Ability to work independently and collaboratively.

• Prior Priva product knowledge is not required, as training will be provided.

We Offer

• Company car for professional and personal use.

• Company pension and health insurance.

• Mobile phone.

• A share in Priva’s business success, allowing you to benefit from our growth.

Our values
Priva's mission is to create an optimal environment where people can work, grow and develop. We offer worldwide solutions for horticulture and building automation. Our ambition is to be known as the leading technology and service provider for sustainable urban deltas. We are proud that our solutions result in lower consumption of natural resources and contribute to some of the Sustainable Development Goals (SDGs).

Our culture is built around our core values; sustainable, innovation, make it happen and human. In our latest employment survey, our colleagues mainly described our culture as: open, ambitious, innovative, friendly, committed, informal, flexible and down to earth. We aim to be a dynamic, fast-paced, flat and informal organization, where our colleagues have the space to grow and develop.

We believe that in order to be successful, it is important to include people with different perspectives, backgrounds and cultures. Every day, we continue to build our open culture with people who are driven to turn our vision into reality, regardless of who they love, where they are from, or what they believe in. We encourage and celebrate people to voice their opinions and be their authentic selves.

Apply
Does this make you smile, and do you see yourself as our new Product Marketing Manager? Apply below or contact us for more information. We’ll get back to you within two weeks, we are keen to get to know you!